Welcome to our FAQ page! Before contacting us see if you can find your answer here. If you are unable to find what you are looking for then please reach out to us at our contact page.
Q: How do I download my order?
A: As soon as you have completed your order, the download button will load onto the order page. As soon as you you see it, click to download onto your computer. Incase you missed it or clicked away from the page, your downloads will also be emailed to you.
Q: How do I open my download? It's not working.
A: The files are all in PDF format which works on most computers without a problem. However, if you are having issues, make sure you have Adobe Reader installed (it's needed to few the files). If not you can download it here.
Q: Why have I not received my order yet?
A: If it was a download, check your email for the file.
If it was a physical order, I typically take 3-5 days to ship the order, and then I ship them USPS Priority mail which takes 1-3 days. If you haven't gotten it yet, please let me know right away and I'll check into it.
Q: What is you return policy?
A: You can check out our refund policy here.
Q: My question isn't listed, where can I learn more?
A: Please contact me here and I'll get back to you asap.